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Versa 2 adding AZM when I am resting

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‎01-15-2021 08:36

‎01-15-2021 08:36

My Versa 2 randomly adds Cardio AZM when I am just walking around the house. Heart rate def not in cardio zone.  Does anyone else have this problem?

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‎01-19-2021 17:37

‎01-19-2021 17:37

Welcome to the Fitbit Community @Barbix.

 

Thank you for the information provided.

 

In this case I would recommend restarting your Fitbit Versa 2 by following these instructions.

 

In addition, please make sure you are wearing your watch as we recommend in this guide.

 

If you have any question, please let us know.

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‎02-18-2021 04:58

In response to EdsonFitbit

‎02-18-2021 04:58

Fitbit app now adding random food adding lots of calories. The app stops connecting to the watch constantly. I have tried all of the suggestions for this but it continues to happen constantly involving me spending ages trying to re- connect.  The software is not performing and I am very frustrated and unable to solve these problems.

 

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‎02-18-2021 13:56

In response to Barbix

‎02-18-2021 13:56

Thank you for your response @Barbix.

 

The best way to get help for these problems is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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