Versa 2 all day sync not working

[Jbad7]

I have contacted agents multiple times on this issue and done all of the troubleshooting steps with no success. My all day sync DOES NOT WORK. I use an iPhone X that is up to date on all software and so is the Fitbit app. It is driving me crazy. This watch is not what I expected at all because of this specific issue. I cannot use any apps on the watch itself because it is never “synced” and when I go on the app I have to wait a few minutes before anything updates. I need a solution or this watch is almost useless because I could’ve gotten any other fitness tracker for as well as it works.

[JuanJoFitbit]

i @Jbad7, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

Regarding the "All-day-syncing" issues that your Versa 2 is experiencing, our team is actively working on a fix to this issue and expect to have it resolved soon. I totally understand how frustrating this is for you.

Once a solution is available, we'll make sure to post it on the Community. We really appreciate your understanding with this and your feedback since this helps us to keep improving.

I'll be around if any question arises.