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Versa 2 and Alexa

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‎02-13-2024 08:49 - last edited on ‎02-14-2024 09:03 by Fitbit Moderator

‎02-13-2024 08:49 - last edited on ‎02-14-2024 09:03 by Fitbit Moderator

So I got a new phone and my fitbit versa 2 Alexa is not working on my new phone. I still have my old phone and when I connect my fitbit to it Alexa works. But when I connect it back to my new phone it doesn't work again. Can someone please help me. Thank you.

 

Moderator Edit: Formatting.

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‎02-14-2024 09:09

‎02-14-2024 09:09

Thanks for getting back to us @kid123. I'm sorry to hear that Alexa is not working on your new phone.

I noticed that you got in touch with our team and received assistance. 

Remember that we're always to help if you need further assistance. 

Andrea | Community Moderator, Fitbitp>

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