09-18-2019 11:07 - last edited on 09-26-2019 18:03 by LiliyaFitbit
09-18-2019 11:07 - last edited on 09-26-2019 18:03 by LiliyaFitbit
Is anyone having trouble with the app for versa 2? I just got it and the app keeps saying to update the app..problem is it is updated. Help please
Moderator edit: subject for clarity
09-26-2019 18:02
09-26-2019 18:02
Welcome to the Fitbit Community, @Topfan. I am sorry for the delayed response.
Congratulations on your Fitbit Versa 2! I appreciate your participation in the Forums and sharing the difficulty you're experiencing with the app saying to update it. Thank you for sharing that the app is updated, you can verify the steps to update the app here. I would like to confirm if you've set up your watch by following the steps from this help article: How do I set up my Fitbit device? Move on to the troubleshooting steps if you experience any difficulties.
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.