I have a versa 2 which I purchased back in August and have loved it from the beginning. However; about 3 weeks ago I noticed that when I would rotate my wrist to check my steps or the time my backlight wouldn’t light up while inside. I didn’t think much about it because when I tried it a second time it light up just fine. As time has gone on it’s gotten worse. If I am in a bright room or outside, I am unable to see my watch. The backlight does light up but only enough for a dark room. I have checked all of my settings, my backlight is set to max. I have tried turning the watch on and off, syncing and un-syncing my watch to my iPhone 6, but nothing has worked. I have emailed customer support 3 times in the last week and a half and have yet to receive a response.
Has as anyone else’s had this issue? I have seen a few forums that discuss this issue and it seems the only solution they came up with is trading the watch in for a new one.
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