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Versa 2 band attachment difficulty

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‎05-29-2021 08:25 - last edited on ‎05-30-2021 11:16 by

‎05-29-2021 08:25 - last edited on ‎05-30-2021 11:16 by

It is impossible for me to change the band on my Versa 2. I am not handicapped or older yet I do not have the strength to put it in. My husband has to do it for me. I am extremely unhappy with this product.

 

 

Moderator edit: subject for clarity 

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‎05-30-2021 11:16

‎05-30-2021 11:16

Welcome to the Fitbit Community, @Doll1958.

 

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. Thank you for your feedback, our team is always working on our products and services, and your comments are always welcome. I was able to see that you have already contacted our Support team regarding this. Thank you for your time and efforts. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. 

 

You can confirm the instructions to change a band at How do I change the band on my Fitbit device?

 

Have a good day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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