Versa 2 battery and screen issues

[Tgran]

My Fitbit Versa 2 shows the time and date but wont let my swipe up or down or left or right to access the other info.  My battery seems to run down very quickly. Any ideas or suggestions to why it is doing this would bee great help! TIA

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Tgran. 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your Versa 2 screen not swiping and its battery draining faster than expected. Thank you for your efforts to resolve these issues. I recommend doing the following:

1. Switch to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device? 
2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
3. Charge the watch to 100% and use it like normal. 

For additional tips to prevent battery drain, please see this help article: Can I extend my Fitbit device's battery life?

Let me know how it goes, I'll be around. 

[AmyS13]

I am having the same issue. My battery life used to be 4 or more days and now it's barely 2 before my low battery notification goes off. I also have issues where I can't swipe on my screens. It only responds to the button push. I've tried your troubleshooting tips but it hasn't helped. Any other suggestions?

[LiliyaFitbit]

Welcome to the Fitbit Community, @AmyS13.

Thank you for joining the thread and sharing that you're experiencing the same issues with your watch. I appreciate your troubleshooting efforts and the additional details. Some users reported that changing the Screen Wake setting to manual helps with these issues and I would like to confirm if you've already tried that: How do I see the time on my Fitbit device?

Looking forward to hearing back from you.