Versa 2 battery draining fast

[Jessica_mitja]

I haven't even been using my new versa 2 for a week (had to get a new one because my other was acting up) but the battery is lasting about 24 hrs. And my other one didn't drain that fast I checked the settings and they were the same I dint understand why it's doing this. I saw other people were having the same problem. but I haven't had this device for a week yet it shouldn't be doing that.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Jessica_mitja, it's great o see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa since the battery is draining fast even though you have made sure that it has the same settings as your previous Fitbit device.

Please try the tips that are listed in this help article in order to improve the batter life of your Versa. This article may contain tips that you already tried but you can skip them and proceed with the rest. Finally, monitor the battery behavior of your Versa and see if the issue gets fixed.

Keep me posted on the outcome.

[Jessica_mitja]

It's getting worse goes from 100%to 49% in 12 hrs and I was sleeping most of that. its ridiculous... I dont use always on I use dim brightness. My previous versa 2 before it broke would go to 100% to 89% in 24 hrs 
Sent from Yahoo Mail on Android

[JuanJoFitbit]

@Jessica_mitja, I'm sorry for the late response. However, I appreciate the time spent trying the tips that I shared above.

Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.

[geekraver]

I'm seeing similar behavior. Had it about 6 weeks. Sometimes I get a week on a charge, sometimes 3 days, sometimes less than 24 hours. I am wearing it as a watch, very rarely use it for anything else. Seems unlikely to be hardware given the variance; I suspect the software is buggy. My old Charge 3 reliably got me through the week with the same use pattern, even after about a year. I think I'm going to revert to that and return this piece of junk.

[JuanJoFitbit]

Hi @geekraver. due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

Regarding the battery draining issues that your Fitbit Versa has experienced, I'd like you to try the tips that are listed in this help article in order to improve the battery life of your Fitbit Versa. Finally, monitor the behavior of the battery and see if the issue gets fixed.

Keep me posted on the outcome.

[geekraver]

I gave up on it and returned it. Back on my Charge 3 which just works. The
Versa was a total failure at aGPS tracking too, while the Charge 3 works.

[JuanJoFitbit]

Hi @geekraver, I'm sorry to hear that you ended up returning your Fitbit Versa. I really appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.

[B.lyon427]

I have also been having the same issues. I’ve noticed recently that the battery life is getting shorter and shorter. It was fully charged almost 24 hours ago and it’s down to 20%. I do not  use it for anything other than a watch and step counts, I do have notifications on for text and calls. Ever since Fitbit updated to where you can’t turn off the always sync the battery life  stinks! 

[SunsetRunner]

I wonder if it is the software, because I have also had to start charging mine every other day, and I have turned off or adjusted down everything I can think of and everything listed. I've has the Versa 2 less than 6 months and I have fewer notifications, alarms, and reminders than when I first started using this thing and I still can't get the battery to last more than two days lately.

[Cayde-6]

I’ve also been encountering a decline in battery life since July after the removal of being able to choose all-day sync or not in the Fitbit app. As it would seem that the removal of this option spikes the battery of my Versa 2 when Bluetooth is on. For instance one night I had forgotten to turn off my Bluetooth on my phone, and by the time I woke the next morning my versa’s battery was completely depleted. This needs to be addressed, I got this Versa 2 in the midst of June after my original Versa died. There are no guides, and I’ve read them all for the Versa series. 

Right now, as it stands my Versa 2 goes from a full charge to 50-60% battery life in 3-4 days, without using extraneous functions, including exercise tracking.