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Versa 2 battery draining quickly

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‎08-06-2020 16:54 - last edited on ‎08-07-2020 09:11 by Fitbit Moderator

‎08-06-2020 16:54 - last edited on ‎08-07-2020 09:11 by Fitbit Moderator

Good evening! 

 

I received my Versa 2 for mother's day this year. Up until the past week, my battery has been draining very quickly. I only use Fitbit Clock faces, I do not have my fit bit on "Always On". My battery isn't lasting a day. I can't track my sleep or both workouts not unless I do them early in the day. I brought the protection for the versa, however, I don't feel like I should have to use it since my watch isnt 90 days old. Please help

 

Moderator Edit: Clarified subject

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‎08-07-2020 09:13 - edited ‎10-03-2023 17:19

‎08-07-2020 09:13 - edited ‎10-03-2023 17:19

Hi there @LC1986, welcome to the Community Forums. I'm sorry to hear that your Versa 2's battery is draining too quickly. I totally understand where your concern is coming from, I'll be glad to help you with that. 

Thanks for making sure that you only use Fitbit clock faces and don't have "Always On" enable. If you haven't done so yet, I'd recommend taking a look at this article: Can I extend my Fitbit device's battery life? 

If your watch's battery keeps draining drastically in the next couple of days, let me know and I will be glad to create a support case on your behalf so they can further assist you.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-07-2020 09:13 - edited ‎10-03-2023 17:19

‎08-07-2020 09:13 - edited ‎10-03-2023 17:19

Hi there @LC1986, welcome to the Community Forums. I'm sorry to hear that your Versa 2's battery is draining too quickly. I totally understand where your concern is coming from, I'll be glad to help you with that. 

Thanks for making sure that you only use Fitbit clock faces and don't have "Always On" enable. If you haven't done so yet, I'd recommend taking a look at this article: Can I extend my Fitbit device's battery life? 

If your watch's battery keeps draining drastically in the next couple of days, let me know and I will be glad to create a support case on your behalf so they can further assist you.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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