Versa 2 battery draining too quickly

[Michelle0906]

My Versa2 battery used to last around a week - now I am having to charge it twice a day and it goes off without any notice..Data is going back to the App ok but I cannot cope with this and I'm certainly not going to buy another.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Michelle0906. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 2 is still draining. I understand your concern, I will do my best to help you with this!

As a first approach, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning). For more tips and recommendations, please make sure you've tried all tips and recommendations provided here Can I extend my Fitbit device's battery life?

[Michelle0906]

I am really not happy.  The screen is going blank several times a day and sometimes when I recharge it, the screen comes on suggesting there is battery life left.  It's not recording my exercise correctly as a result and is affecting my points earning with my Vitality membership.