help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 battery is draining quickly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-23-2021 20:52 - last edited on ‎12-25-2022 04:24 by Moderator Alum

‎05-23-2021 20:52 - last edited on ‎12-25-2022 04:24 by Moderator Alum

My Versa 2 won’t hold a charge. I’ve charged it all night then it died the next day. Then I tried again on a different outlet and it still died after being “fully charged”. 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎05-24-2021 07:27 - edited ‎10-09-2024 05:24

‎05-24-2021 07:27 - edited ‎10-09-2024 05:24

Hi there, @SFlick18. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

In addition to the steps you've tried, I suggest to try turning off the Bluetooth on your phone. Then, go to settings on your watch and do a Shutdown and fully charge it. 

If the above doesn't work, try the steps below:

  • Remove your Versa 2 from your phone's Bluetooth settings.
  • Toggle Bluetooth Off and On.
  • Logout of the Fitbit App.
  • Login to the Fitbit App again.
  • Set up your Versa 2 again.
  • Then go to settings on the watch and do a Shutdown and fully charge the watch.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎05-24-2021 10:18

In response to MarreFitbit

‎05-24-2021 10:18

I also have had problems with Fitbit holding a charge. I purchased Versa 2 about a year ago, within 6 months not charging properly, and I had it replaced since it had not been 1 full year. Now, 6 months later, same problem. Yet, customer service says this one is no longer under warranty! Not acceptable! The original warranty should not apply to the replacement of a faulty device! The warranty for the replacement device should be one full year also. Very disappointing! I’m doubt I’ll purchase a new Fitbit when they only seem to last 6 months!

Best Answer
0 Votes