Versa 2 battery is draining quickly

[AnnaMex]

Hello, my Versa 2 battery is draining quickly, it lasts just 2 days, before it was up to 5. I don't use it much to be honest, only to track sleep and for notifications, I don't exercise so I don't use any of the exercise apps, so I don't understand. It's still within warranty period, does Fitbit warranty covers battery? I have restored it to factory settings but still lasting 2 days. Thanks, Anna

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @AnnaMex. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please know when a Fitbit device is deemed defective we review eligibility using the one year warranty option. For our full warranty terms and conditions, see our Return Policy and Warranty.

Nevertheless, note that our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy  is set into providing as much coverage as we can.

If the steps our Support Team has recommended haven't helped you, please feel free to contact them back so they can continue assisting you and tell you what your options are.

Thanks for your understanding, see you around.