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Versa 2 battery is draining quickly

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‎12-03-2020 06:04 - last edited on ‎12-03-2020 12:45 by Fitbit Moderator

‎12-03-2020 06:04 - last edited on ‎12-03-2020 12:45 by Fitbit Moderator

Hi, my versa 2 is less than a year old and it is no longer holding a charge.  I charged it to 100% yesterday and it was at 0% this morning.  
Any suggestions?

 

 

Moderator Edit: Clarified subject

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‎12-03-2020 12:48 - edited ‎08-31-2023 12:07

‎12-03-2020 12:48 - edited ‎08-31-2023 12:07

Hi there @DoloresDB, welcome to the Community Forums. 

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-03-2020 12:48 - edited ‎08-31-2023 12:07

‎12-03-2020 12:48 - edited ‎08-31-2023 12:07

Hi there @DoloresDB, welcome to the Community Forums. 

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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