06-26-2022
15:22
- last edited on
06-27-2022
11:09
by
MarreFitbit
06-26-2022
15:22
- last edited on
06-27-2022
11:09
by
MarreFitbit
Versa won't hold a charge
Moderator Edit: Clarified subject
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HI @JessicaC1982 - this can often be related to the features you are using.
If you have Snore detection or an SpO2 clock face it can use quite a lot of battery.
See various things which use the battery [though may be not all apply for your watch] How to resolve the Major issues causing short battery life.
Author | ch, passion for improvement.
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Hi there, @JessicaC1982. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Guy_ Thanks for your help!
As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.
That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.
Hope that helps.
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @emfcampbell. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
In addition to the steps you've done so far, please see Why can't I update my Fitbit device?
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