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Versa 2 battery issues

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‎02-13-2022 22:54 - last edited on ‎02-14-2022 05:24 by Fitbit Moderator

‎02-13-2022 22:54 - last edited on ‎02-14-2022 05:24 by Fitbit Moderator

Hi

my versa 2 was fine then went blank but not because the battery had gone flat so I tried holding side button a few times and charging but then a pic of a battery come on screen with a red explanation mark! After this the fitbit become very hot cane anybody advice me please 

thanks 

stacey 

 

Moderator Edit: Clarified subject

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‎02-14-2022 05:26 - edited ‎10-30-2023 04:20

‎02-14-2022 05:26 - edited ‎10-30-2023 04:20

Hi there, @Staceykm. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back.

Have a good day. 

Maria | Community Moderator, Fitbit


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