Versa 2 battery only lasts half day

[LadyVersa2user]

Hi! Anyone knows why my versa 2 only last half a day despite just charged?

Moderator edit: updated subject for clarity. 

[Amber808]

I don’t know why but mine has been doing the same! I was at 78% at midnight last night and now it’s completely dead and it’s not even noon!

[Fitforitall]

I have the same problem, it is also draining the battery on my Iphone 12. Fitbit has 11 hours of use today

[cmullin]

I’m having the same issue, my battery just keeps draining. This started a week ago, and my screen won’t come on either, it kinda has lines that go across it or turns all white. 

[beetee76]

I have just had this with my versa 3.  Working perfectly until over the weekend when it started draining overnight. I tie it in with me downloading a clock face last week - but even when I stopped using that clock face it was still doing it.  I tried turning off all the notifications etc (although was a bit miffed about having to do this) but it still didn’t work. Last night I charged it to 100% at 10.30pm - woke up at 5.30am and it was on 24%.  I did a factory reset and it seems to have solved the problem.  Did it at 6.00am this morning and we are now at 2.00pm and still on 96%!  So far so good!  Hope you get it sorted. 

[MegNashville]

Yes!!!  Just started yesterday! I can't get through to any help on-line though!

[Erincredible]

Mine just started yesterday. I fully charged mine overnight. I have had it on for 1.5 hours and my battery is already at 75%. 🤦‍:female_sign:

Glad to see I'm not the only one, but a little p.o.'d we all have to be dealing with this 

[Salsera2]

I’ve  got exactly the same issue since around Friday. Yesterday I had to charge it twice. Today looks like the same as now on 2nd charging. It has been completely dead in the mornings. I tried a reset yesterday but it has made no difference, not sure if to do a complete factory reset and add again to my App? Would I lose data if I do? Has there been some sort of update that has caused this? Any help greatly appreciated. Mine isn’t very old at all so well within its warranty for sure.

[KoepkeK]

Mine started about a week ago. It won't last through the day, let alone trying to wear it while sleeping. It will die in the middle of the night if I wear it at night.

[beetee76]

Hi, full factory reset sorted it for me!  See my earlier reply.  Mine wasn’t lasting 24 hours but now, 9 hours after the full reset I have only lost 5%!  Worth a try. 

[MegNashville]

Great to know! Thank you. Did you lose amy data?

[Salsera2]

Couldn’t see how else to edit - update. After factory reset, it seems to still be at 97% so I think that worked. It did do a software update as well as part of the set up. I didn’t lose any data either. The test will be if it doesn’t die in the night but so far so good 😀🤞. Edit update- continues to work ok at 56% so still going well 😊

[beetee76]

It’s all still on the app, so everything I need is still there.  I think! 

[Salsera2]

Thanks, yes it worked the same for me too. I didn’t lose any data. Thanks 😊 for the reply.

Sofia

[AndreaFitbit]

Hi everyone! Thanks for letting us know about your Versa 2 battery drain inquiry and for mentioning some of the steps you have followed in order to get this resolved. 

I would recommend checking help article: Can I extend my Fitbit device's battery life?

@Fitforitall, is your phone's battery still draining too?

@cmullin, try restarting your watch to turn it on.

Thanks for letting us know that a factory reset worked for you and that you didn't lose any data @Salsera2. 

Keep on visiting the forums.