03-27-2022 16:56
03-27-2022 16:56
I just ordered a Versa 2 yesterday. Today I learn it's being discontinued. What happens if I have problems with it? How long is the warranty and how will they honor it if there are no more Versa 2 watches to replace it?
03-27-2022 17:20
03-27-2022 17:20
Was your order successful, so you are getting the Versa 2? If so, what is your source for its being discontinued? I just found a post from over a year ago claiming that Versa 2 had been discontinued, obviously not true then. Without official notice, don't necessarily believe everything anyone posts here unless it is an official Fitbit post.
But of course it will be discontinued sometime, as all models are, and there has been a newer Versa 3 available for quite a while.
However, even when discontinued, warranty is still good. Usually they still have a supply for warranty replacements, and if none available, I think often replace with newer model. And even when discontinued, doesn't necessarily rule out updates, and phone app updates generally apply to all models.
03-27-2022 17:38
03-27-2022 17:38
03-27-2022 17:52
03-27-2022 17:52
So it was actually in the reply from Amazon that said the Versa 2 is being discontinued? As I said, it doesn't surprise me but I just hadn't heard that yet. It is also still for sale in the Fitbit Store here. But, yes, it's nothing to be concerned about. The Versa 2 is a good model which I am actually wearing right now. Especially if you prefer a physical button to the touch-sensitive "button" on newer models.
But if you are still concerned, Amazon has good return policy, though it varies if you got from another retailer on Amazon.