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Versa 2 black screen

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‎11-25-2020 19:03

‎11-25-2020 19:03

My main screen is black. Was working fine in the morning and than went black.  Help!!

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‎11-26-2020 04:06 - edited ‎11-26-2020 04:07

‎11-26-2020 04:06 - edited ‎11-26-2020 04:07

Hi @Luvs2travl, welcome to our Fitbit Community! I'm sorry to hear that the screen of your Versa 2 went black and it won't turn on.

 

I would like to know if your Versa 2 vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Looking forward to your response..

JuanJo | Community Moderator

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