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Versa 2 black screen

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‎08-16-2022 15:07 - last edited on ‎08-17-2022 08:37 by Fitbit Moderator

‎08-16-2022 15:07 - last edited on ‎08-17-2022 08:37 by Fitbit Moderator

I have a Versa 2 and the screen in black and I have tried charging it, even when I try to force a reset by holding the button on the side it’s not responding

what should I do?

 

 

Moderator edit: updated subject for clarity. 

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‎08-17-2022 08:46

‎08-17-2022 08:46

Welcome to the Fitbit Community, @Lilly6754. Thank you for letting us know that you have tried charging and restarting your Versa 2 to remove the black screen. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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