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Versa 2 blank screen

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‎09-18-2023 00:52 - last edited on ‎09-18-2023 08:44 by Fitbit Moderator

‎09-18-2023 00:52 - last edited on ‎09-18-2023 08:44 by Fitbit Moderator

Bought the versa 2 from Costco for $170.00, Jan 2021. Died in September 2023. Screen completely black.

So I got 2 and a half years out of the $170.00 item. Did I do ok, better, or worse than most?

Moderator Edit: Clarified subject

https://tutuapp.uno/
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‎09-18-2023 08:46

‎09-18-2023 08:46

Hi there, @akhand36. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-18-2023 08:46

‎09-18-2023 08:46

Hi there, @akhand36. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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