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Versa 2 blank screen

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‎10-23-2023 06:26 - last edited on ‎10-23-2023 06:57 by Fitbit Moderator

‎10-23-2023 06:26 - last edited on ‎10-23-2023 06:57 by Fitbit Moderator

Last night my clockface/stat’s disappeared and my screen was black. I charged it and everything works except the clockface. Troubleshooting ideas?

Moderator Edit: Clarified subject

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‎10-23-2023 06:58

‎10-23-2023 06:58

Hi there, @Fitgirl75. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 screen. I'll be glad to help you. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-23-2023 06:58

‎10-23-2023 06:58

Hi there, @Fitgirl75. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 screen. I'll be glad to help you. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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