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Versa 2 blank screen

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‎12-02-2021 02:23 - last edited on ‎12-02-2021 07:34 by Fitbit Moderator

‎12-02-2021 02:23 - last edited on ‎12-02-2021 07:34 by Fitbit Moderator

I think my versa2 died and it’s screen is flatlining 😭

tried everything but can’t get it to work.

 

Moderator Edit: Clarified subject

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‎12-02-2021 07:36 - edited ‎02-14-2024 03:28

‎12-02-2021 07:36 - edited ‎02-14-2024 03:28

Hi there, @Nellers. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how you must be feeling.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-02-2021 07:36 - edited ‎02-14-2024 03:28

‎12-02-2021 07:36 - edited ‎02-14-2024 03:28

Hi there, @Nellers. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how you must be feeling.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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