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Versa 2 blank screen

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‎12-10-2022 09:00 - last edited on ‎12-10-2022 13:31 by Fitbit Moderator

‎12-10-2022 09:00 - last edited on ‎12-10-2022 13:31 by Fitbit Moderator

My versa 2 is intermittently showing a blank green screen that flickers. I have to power off\on a lot of times before it eventually shows the clock face. Its now done it 4 times today. So frustrating. 

 

Moderator Edit: Clarified subject

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‎12-10-2022 13:31 - edited ‎11-23-2023 05:11

‎12-10-2022 13:31 - edited ‎11-23-2023 05:11

Hi there, @LindaLou1970. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how you must be feeling. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-10-2022 13:31 - edited ‎11-23-2023 05:11

‎12-10-2022 13:31 - edited ‎11-23-2023 05:11

Hi there, @LindaLou1970. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how you must be feeling. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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