12-11-2023
03:58
- last edited on
12-11-2023
05:06
by
MarreFitbit
12-11-2023
03:58
- last edited on
12-11-2023
05:06
by
MarreFitbit
Woke up this morning and the screen on my watch is black, pressing the button isn’t doing anything. But it’s still tracking my steps to the app but nothing else
Moderator Edit: Clarified subject
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Aggyd. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post and your time in trying to restart your Versa 2. I'll do my best to help you to bring back the screen of your device.
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Aggyd Awesome! I'm glad to hear that your issue is solved now.
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Happy stepping!
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Best Answer