12-11-2023
03:58
- last edited on
12-11-2023
05:06
by
MarreFitbit
12-11-2023
03:58
- last edited on
12-11-2023
05:06
by
MarreFitbit
Woke up this morning and the screen on my watch is black, pressing the button isn’t doing anything. But it’s still tracking my steps to the app but nothing else
Moderator Edit: Clarified subject
12-11-2023 05:08
12-11-2023 05:08
Hi there, @Aggyd. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post and your time in trying to restart your Versa 2. I'll do my best to help you to bring back the screen of your device.
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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12-11-2023 09:02
12-11-2023 09:02
Thank you for your reply!
so apparently it was dead😂 it wasn’t showing the dead battery sign until after I read your reply
Thank you again
12-11-2023 09:50 - edited 12-11-2023 09:50
12-11-2023 09:50 - edited 12-11-2023 09:50
@Aggyd Awesome! I'm glad to hear that your issue is solved now.
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Happy stepping!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...