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Versa 2 - bpm and steps not working

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‎11-24-2021 22:28

‎11-24-2021 22:28

Ever since I did the new update on i0S 15. My versa 2 hasn’t been working like how it use to ! It either gets stuck on the logo, bpm isn’t tracking or neither does steps. I have tried factor resetting it multiple times, I have to update it or it won’t work and I’m passed my warranty. I don’t know what to do … HELP ! I’m starting to think Fitbit is doing what Apple has done for years - slow down their products with their updates until it doesn’t work anymore. 

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‎12-15-2021 17:58

‎12-15-2021 17:58

Welcome to the Fitbit Community, @Emma12345678909.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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