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Versa 2 button not working

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‎05-23-2020 17:11

‎05-23-2020 17:11

My fitbit is working but the button is not functioning. it's not stuck or anything as the button itself moves but the watch doesn't react. Anyone else having this issue?

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‎05-25-2020 19:20

‎05-25-2020 19:20

Welcome to the Fitbit Community, @AaronWV. I am sorry for the delayed response.

 

I am sorry to hear the button on your Versa 2 is not functioning. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-25-2020 23:37

‎05-25-2020 23:37

Yes left button doesn't function.  Clicks but nothing happens.  I noticed multiple users with the same issue too.

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