05-23-2020 17:11
05-23-2020 17:11
My fitbit is working but the button is not functioning. it's not stuck or anything as the button itself moves but the watch doesn't react. Anyone else having this issue?
05-25-2020 19:20
05-25-2020 19:20
Welcome to the Fitbit Community, @AaronWV. I am sorry for the delayed response.
I am sorry to hear the button on your Versa 2 is not functioning. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-25-2020 23:37
05-25-2020 23:37
Yes left button doesn't function. Clicks but nothing happens. I noticed multiple users with the same issue too.