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Versa 2 button stopped working

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‎06-15-2022 13:04 - last edited on ‎06-18-2022 14:16 by Fitbit Moderator

‎06-15-2022 13:04 - last edited on ‎06-18-2022 14:16 by Fitbit Moderator

I see this is a fairly common problem. It's happened to mine and tried all the suggestions to no avail. If only the developers could add a function, like double screen tap to go back. This would mean you can still use the device without the button.

 

Moderator Edit: Clarified subject

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‎06-18-2022 14:19 - edited ‎12-19-2023 08:56

In response to DramaQueenDiva

‎06-18-2022 14:19 - edited ‎12-19-2023 08:56

Hi there, @Eric85Mc. Welcome to the Community Forums. Thanks for your suggestion. As @DramaQueenDiva has suggested, we're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers. The best place to make your voice heard is the Feature Suggestion board on our community. 

I've seen you contacted our Support Team after posting here. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

See you around.

Maria | Community Moderator, Fitbit


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‎06-18-2022 07:25

‎06-18-2022 07:25

Hi @Eric85Mc,

 

Have you suggested this in the Feature Suggestions forum?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎06-18-2022 14:19 - edited ‎12-19-2023 08:56

In response to DramaQueenDiva

‎06-18-2022 14:19 - edited ‎12-19-2023 08:56

Hi there, @Eric85Mc. Welcome to the Community Forums. Thanks for your suggestion. As @DramaQueenDiva has suggested, we're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers. The best place to make your voice heard is the Feature Suggestion board on our community. 

I've seen you contacted our Support Team after posting here. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

See you around.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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