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Versa 2 button stopped working

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‎11-05-2020 19:47 - last edited on ‎11-06-2020 08:13 by Fitbit Moderator

‎11-05-2020 19:47 - last edited on ‎11-06-2020 08:13 by Fitbit Moderator

My side button on my versa 2 is not working. It also has been unable to sync today. Not sure why but more concerned with the button not working! Is this common??

 

Moderator Edit: Clarified subject

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‎11-06-2020 08:15 - edited ‎09-19-2023 05:41

‎11-06-2020 08:15 - edited ‎09-19-2023 05:41

Hi there @traymarieg, welcome to the Community Forums. I'm sorry to hear that your Versa 2's button has stopped working and is also not syncing, I understand where your concern is coming from. I'll be glad to help you.

I've seen that you got in touch with our Support Team after posting here and they already helped you with those issues. 😉

Maria | Community Moderator, Fitbit


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