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Versa 2 button stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2022 12:03 - last edited on ‎09-02-2022 06:24 by Fitbit Moderator

‎08-30-2022 12:03 - last edited on ‎09-02-2022 06:24 by Fitbit Moderator

Ver 3.66, all of a sudden side button will not work. Cannot reboot since the side doesn’t work. Now what?

 

 

Moderator Edit: Clarified subject

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‎09-02-2022 06:25 - edited ‎04-23-2024 05:33

‎09-02-2022 06:25 - edited ‎04-23-2024 05:33

Hi there, @Goonxl. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎09-02-2022 10:46

In response to MarreFitbit

‎09-02-2022 10:46

Wasn’t any help other than my needing to buy a new Fitbit n

Scott Sims
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‎09-02-2022 16:21

‎09-02-2022 16:21

Mine doesn't vibrate when I press it I've just pulled it back out of the draw and reset it back up and it was fine when it was on charge lastnight and on awakening I have the message saying set up wallet on the watch screen and it won't do anything at all 

I've even tried inputting my card details but my bank doesn't support fitbit so that hasn't helped either I've gone through all my settings googled it reset it and nothing will make it go off the screen? 

 

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