help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 button stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-13-2023 15:08 - last edited on ‎04-14-2023 04:46 by Fitbit Moderator

‎04-13-2023 15:08 - last edited on ‎04-14-2023 04:46 by Fitbit Moderator

Got my versa 2 for Christmas and the button has just stopped functioning. It presses and depresses but doesn’t function. This is less than 6 months old. My last Fitbit was charge 4 and that was busted out of the box. Was hoping an OG fitbit watch would be more reliable but so far no good. Please contact me to organize Fitbit to send me a new (not refurbished) versa 2 please. This will resolve my current issue

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎04-14-2023 04:48 - edited ‎06-17-2023 10:19

‎04-14-2023 04:48 - edited ‎06-17-2023 10:19

Hi there, @teehayes. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. We‘re taking your comments and sentiments in regards to our products and services into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes