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Versa 2 button stuck

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‎08-12-2022 07:42

‎08-12-2022 07:42

I have read through every forum I can find before posting this. I have tried cleaning with a toothpick, etc…I cannot reset using the left side button on my Versa 2 because it is completely stuck/unresponsive. Please help!

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‎08-12-2022 10:57 - last edited on ‎08-08-2024 11:22 by Fitbit Moderator

‎08-12-2022 10:57 - last edited on ‎08-08-2024 11:22 by Fitbit Moderator

Hi @Gwake28 - if you think it an internal issue and want to restart your watch, sync and then use the Watch Settings About menu to do a full Shutdown. Wait at least 10 seconds before placing on the charger to restart it and charge it.

You can always chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

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‎08-12-2022 12:56

In response to Guy_

‎08-12-2022 12:56

Thanks for your reply! I can’t even get it to sync at this point.

Sent from my iPhone
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‎08-14-2022 17:09

In response to Guy_

‎08-14-2022 17:09

@Guy_  thanks for being a legend and helping others with so much things! FOR 4 YEARS!? THATS INSANE! I know not not many people may thank you but thank you. 

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