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Versa 2 cannot turn on

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‎12-19-2020 07:06 - last edited on ‎12-19-2020 17:08 by Moderator Alum

‎12-19-2020 07:06 - last edited on ‎12-19-2020 17:08 by Moderator Alum

My Versa 2 cannot turn on, already charged... Still black screen 

 


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‎12-19-2020 17:08

‎12-19-2020 17:08

Hi, welcome to the Fitbit Community forums @Azwa. 

 

Thank you for sharing all this information about what you've been experiencing with your Versa 2 and the troubleshooting steps that you already tried. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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