09-22-2021 20:15 - last edited on 09-23-2021 04:07 by MarreFitbit
09-22-2021 20:15 - last edited on 09-23-2021 04:07 by MarreFitbit
My Versa went blank, will not restart and when I try to recharge it, it gets very hot! Is it dead?
Moderator Edit: Clarified subject
09-23-2021 04:08
09-23-2021 04:08
Hi there, @cvcaller. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
Since your Versa 2 is getting hot, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
While you reach out to our team, please do not try charging or restarting your watch anymore until you receive assistance from our Support Team.
We look forward to getting you back on track.
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