Versa 2 clock blank after workout

[SunsetRunner]

Hi there. 

I have a Versa 2. I track my exercise, finish the tracking and then return to the clock screen. All fine so far. 

however, after a couple of minutes the Versa will vibrate and when I look at it, there is only my heart rate shown. The clock shows 00.00 and the hands aren’t moving. 

In order to get the clock back, I have to go back into the exercise tracker and press the side button twice to come out of it. 

is there anyway to stop this from happening? It’s Getting quite annoying now. 

many thanks 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @SunsetRunner, welcome to the Community Forums. I'm sorry to hear about your Versa 2's behavior, thanks for the details provided in your post. I'll be glad to help you. 

If you haven't done so yet, please restart your Versa 2 as follows: How do I restart my Fitbit device?

However, keep in mind that to properly pause or end your workout, tap the pause icon. To resume, tap the play icon. Note that if you set an exercise goal, your watch vibrates and flashes when you reach the goal. To end the workout, tap the flag icon and confirm. For more information, see: How do I track my workouts with my Fitbit device?

Give this a go and let me know if you watch keeps doing the same after a workout.