help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 clock face gallery not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-28-2020 22:27 - last edited on ‎10-27-2020 18:27 by Fitbit Moderator

‎05-28-2020 22:27 - last edited on ‎10-27-2020 18:27 by Fitbit Moderator

On my Clockface screen, it will only show the current face.  I had purchased a clock face yesterday, tried out a different one this evening, and now my purchased one is gone.  Also any others I use are not saving to the gallery. 

 

My app and firmware say there are no updates available, however my boyfriends Versa 2 is using a newer version. 

 

Any suggestions to force an update, or get the gallery working?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
0 REPLIES 0