Versa 2 clock not syncing

[LeraY]

I moved to a different time zone and changed settings on my cell phone. Just downloaded a new firmware update too and my versa 2 clock is still showing old time. Tried to restart and its same. App says it is up to date.

[Odyssey13]

Hi @LeraY be sure you have the time set to automatic time zone and sync a few times. When I went on vacation a few years ago, it took a few days to get the time zone to correct itself.

[LeraY]

Thanks, ill try that

[Okpatty]

I went on vacation. My versa 2 switched time zones just fine. Came back home and it won't change time zones again. I can not figure it out. 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @LeraY and @Okpatty. It's nice to see you around and thank you for your help, @Odyssey13.

@LeraY @Okpatty Thanks for the details shared in your posts and for already trying to resolve the issue. I recommend following our complete troubleshooting instructions in How do I change the time on my Fitbit device? 

@LeraY I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

@Okpatty Additionally, I recommend confirming that your Fitbit app and Fitbit device are up to date. For instructions on how to update the app and Fitbit device, see How do I update the Fitbit app? and How do I update my Fitbit device?

Hope this helps. 

[LeraY]

I did that after reading your answer and it worked. thank you

[LiliyaFitbit]

Thank you for your reply, @LeraY.

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums!