help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 counted steps while sleeping

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-26-2020 04:41 - last edited on ‎09-08-2020 15:31 by Fitbit Moderator

‎08-26-2020 04:41 - last edited on ‎09-08-2020 15:31 by Fitbit Moderator

I woke up to 14,500 steps, 6.5 miles and 8 hours of activity while I slept. I can’t figure out how to erase this fake data. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-08-2020 15:31

‎09-08-2020 15:31

Hi @foxlaure, welcome to the Community Forums!

 

Thanks for bringing this to our attention, seems odd that your Versa 2 counted steps when you were sleeping. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? To erase the steps that were erroneously logged, please check: How do I add, edit, or delete Fitbit data and activities? and let me know how it goes.

 

Looking forward to your reply.

Best Answer
0 Votes