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Versa 2 display corrupted

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‎08-28-2020 13:00 - last edited on ‎09-08-2020 17:26 by Fitbit Moderator

‎08-28-2020 13:00 - last edited on ‎09-08-2020 17:26 by Fitbit Moderator

This just started, 8/28, around 1:00 pm west coast time. I've tried shutting it down, nothing is working. My app is acting like things are normal. Any ideas? It's only 9 months old.

 

Moderator Edit: Clarified subject

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‎09-08-2020 17:25

‎09-08-2020 17:25

Hi @Jane11, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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