04-26-2020 01:57
04-26-2020 01:57
Hi need help with my versa 2 suddenly massage appeared ,, data not cleared sync and try again,, can’t do anything
please help 😟
04-26-2020 05:15
04-26-2020 05:15
Hi @LenkaSL, welcome to the community.
Usually this message appears after a factory reset which didn't complete fully.
Can you try going into you phones Bluetooth settings/menu and unpair/forget the Versa 2 from there, then go back into the Fitbit app - tap your user picture (top corner) - set up device - Versa 2 - follow the set up steps again.