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Versa 2 date on first screen is wrong

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‎05-25-2021 23:10

‎05-25-2021 23:10

My Versa 2 is showing the wrong date on the first screen. It also shows no battery charge. However if I go to any other screen, the date and battery level are correct. I have tried syncing, a factory reset and I have tried switching  it off and then back on again. Nothing works.  How can I get this first screen correct please?

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‎05-26-2021 06:04 - last edited on ‎02-11-2025 10:31 by Fitbit Moderator

‎05-26-2021 06:04 - last edited on ‎02-11-2025 10:31 by Fitbit Moderator

@J47 Welcome to our Fitbit Community. Regarding the wrong time and battery level indicator issues that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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