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I have problem with my versa 2, display don't reaponse, IT begin with pin code, when was imposible touch specific number, now IS imposible touch anything on my versa 2, including display lock or button "today". Thanks for help.
I’m assuming your trying to startup your Versa 2 for the first time since you mentioned a pin code. If that is the case what might work is restarting your Versa 2. You can find out how to restart your Fitbit watch properly here: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
After your Versa 2 is restarted I would begin the installation process again. If it doesn’t start on it’s own then open the Fitbit App, tap the profile image on the upper left corner of your screen then scroll down and tap Set up new device. Now just tap Versa 2 and follow the instructions it provides you. Let me know if this helps. 😃 Happy Stepping!
If you have tried my suggestions earlier and you still can’t get your Fitbit watch up and running I’d definitely contact Fitbit Customer Service for more in-depth troubleshooting. You can find ways to contact them here: https://myhelp.fitbit.com/s/support?language=en_US
Hopefully they will have you up and running soon 😃
