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Versa 2 display not working correctly

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‎08-29-2020 09:32 - last edited on ‎09-07-2020 11:33 by Fitbit Moderator

‎08-29-2020 09:32 - last edited on ‎09-07-2020 11:33 by Fitbit Moderator

My app and watch are synced and everything updated. The app will show my steps as the watch gathers the info but will not show any water or exercise or any other info I log through the watch. Any way to fix this? It’s extremely frustrating.

 

Moderator Edit: Clarified subject

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‎09-07-2020 11:38

‎09-07-2020 11:38

Hi @Kmg1415. Welcome to the Community Forums.

 

Thanks for sharing that your Versa 2 won't show your data, even though it syncs with the Fitbit app. I'm sorry for this inconvenience. To work on this together, I'd recommend to change the clock face to one from Fitbit and restart your watch to refresh its performance. Please give it a try and keep me posted with the outcome.

 

Look forward to your response.

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