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Versa 2 displaying Fitbit logo

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‎08-21-2020 09:57 - last edited on ‎09-08-2020 14:35 by Fitbit Moderator

‎08-21-2020 09:57 - last edited on ‎09-08-2020 14:35 by Fitbit Moderator

Hi, I just purchased a Versa 2 and still do not have a watchface that is visible.  It is only showing the fitbit logo on the watch.  What does that mean?

 

Moderator Edit: Clarified subject

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‎09-08-2020 14:34

‎09-08-2020 14:34

Hi @Nickofit, welcome to the Community Forums!

 

Thanks for your post and for the details that were shared in your post. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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