Versa 2 distance tracking discrepancy with other apps

[BMan344]

Has anyone noticed a discrepancy between Versa 2 and other apps when tracking distance while walking or running?  My Versa seems to record about 10% less Distance covered than Map My Walk. Help...

Moderator edit: subject for clarity 

[JohnnyRow]

Have to know whether or not your are connecting Versa 2 to phone's GPS - 2 totally different ways of getting distance.

[BMan344]

Thanks for the response. 

At the risk of being embarrassed, I don't know exactly how I'm setup.  I think through the phone but not 100 percent sure. 

[JohnnyRow]

Nothing to be embarrassed about.

I'll try to explain both, but first a couple of questions: 

Do you get a map of your route in the exercise summary on phone app?  If not, you are not using GPS.

Do you start a run or walk using the Exercise App on the Versa 2, telling it when you start and stop, or or do you just rely on Fitbit recognizing it by itself?

Here's some reading material:

How does my Fitbit device calculate distance traveled?  

How do I use GPS on my Fitbit device? 

[BMan344]

Yes, I get a map with the Map my Walk app.

Or were you referring to the fitbit app?  

Also, I start a walk exercise on my watch when I begin. I begin one simultaneously on the other app as well.

[JohnnyRow · Accepted solution]

I meant a map from Fitbit.  So it looks like you re not using connected-GPS.

So to continue without it, you could adjust your stride length as I said above.

If you want to use connected-GPS, after you select Run or Walk, tap the gear icon at top right for more settings. Scroll down to 'Connected GPS' and turn it on.  Then before tapping start arrow, you will see 'connecting' at top left.  After it has connected to phone's GPS, then you can start.

I don't know if using GPS for Map My Walk at the same time has any complications.

[BMan344]

Thank you for your assistance. I followed the steps outlined above and everything worked fine. I also checked my Fitbit App settings and found the "Automatic Location " setting in the off position.   I turned it on also.  The distance tracking of my Fitbit and the Map my Walk app were very close. Also the map appeared in my Fitbit app.  Thanks again.