Versa 2 does not turn on

[Diedericksmgc]

Versa 2 stop working,dont turn on,its completely of,does not charge also

Moderator edit: clarified subject.

[Guy_]

Hi @Diedericksmgc - there is one case that will stop it changing. If you owned a Versa and by chance used the wrong Versa charger.

If not, charge using a PC as power source and check it does not get hot, if so stop immediately.

After charging for 2 hours if it hasn't woken hold the button for 10 seconds, wait a minute then try and sync with the phone.

This will check if charged but the screen is dead or if the watch is dead 

If it is under warranty it can be replaced.

[Diedericksmgc]

Hi,thanks for the email,get it working again


Thank You
Daleen Diedericks

[ManuFitbit]

Good to see you participating in the community @Diedericksmgc.

Thank you for sharing the inquiry regarding Versa 2 and letting us know that you got the device working again.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thanks @Guy_ for sharing this information and helping.

[Diedericksmgc]

Versa 2 are all good again