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Versa 2 doesn't recognize our wifi or bluetooth.

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‎04-07-2020 15:30

‎04-07-2020 15:30

We don't have any trouble connecting our other devices to our wifi or the devices of friends who visit us; but my new Versa 2 can't connect to our wifi. What do I try?

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‎04-07-2020 16:37

‎04-07-2020 16:37

I have the same issue. I have been in touch with Fitbit with no resolution.

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‎04-07-2020 16:57

In response to foxtech

‎04-07-2020 16:57

Thanks for letting me know. Are they trying to help you resolve this? I guess I  need to write them directly. If it can't be resolved, either I have to try another unit or get a different smartwatch. What's your plan?

 

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‎04-07-2020 17:18

In response to HappyValleyBob

‎04-07-2020 17:18

I bought an apple watch 5. I have not heard from Fitbit. My watch is only 2 months old.
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‎04-07-2020 17:23

In response to foxtech

‎04-07-2020 17:23

Thanks much for that information. I will at least attempt to resolve this with the company; but it sounds like a glitch in their app software.

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