Versa 2 doesn't vibrate when getting notifications

[Revbd1]

The notifications seem to come through but I don’t get the vibration when they do . I checked and as far as I can tell everything is ok.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Revbd1 It's great to see you in our Fitbit Community. Regarding the vibration feature issue that your Versa 2 has experienced when receiving notifications, make sure that the "DND" feature is turned off. For more information check out this help page, which explains how to turn off the "DND" feature.

Hope this helps.

[Revbd1]

I checked my DND setting and it was on. Took it off and it’s fine. Thank you for your help

Sent from my iPhone

[Brevdude]

I checked my DND settings and that’s what it was.  Thank you for your help 

[JuanJoFitbit]

@Revbd1 @Brevdude That's great news! I'm glad to hear that you resolved the issue by turning off the "DND" feature. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.