12-06-2020
08:44
- last edited on
12-07-2020
16:00
by
JuanFitbit
12-06-2020
08:44
- last edited on
12-07-2020
16:00
by
JuanFitbit
I purchased a versa2 on the 22nd of November on the 25th they cancelled my order and refunded me my money so I said cool ill get one in Harvey Norman which I did for 149 euro instead of 179euro happy days...checked my bank account on the 27th and fitbit decided to charge me 179 euro for a second time and told me they sent out another watch on the 27th still received nothing and asked for refund and the customer support just keeps hanging up on me steer clear I mean it unless you want to be robbed like I was
Moderator edit: updated subject for clarity
12-07-2020 11:20
12-07-2020 11:20
Hi @Bazzer1975 You may want to post your question to the Fitbit admin team under the Versa Help Forum You've posted here under the Health and Wellness board regarding the Community blog. You will find the people who can help you better over in the Product Help boards 😊
12-07-2020 16:01
12-07-2020 16:01
Hi @marienichols71 , thank you for your help and tips about the board. I've already moved the messages here to keep the Community organized.
Hello @Bazzer1975 , thank you for your feedback. I've notified Support. The'll investigate your case and will be contacting you via Email, very soon.
Please keep me posted
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.