Versa 2 won't sinc

[Rudimo]

I just got a new phone and now my versa 2 won't sinc. Help!

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

You try anything here on the article for trouble syncing? see if any of this helps - click to read

[Rudimo]

I just got a Motorola G power . It did sinc at home when I had wifi and not just cell service

[Odyssey13]

@Rudimo  glad you were able to sync. I'm not sure why it didn't sync for you with mobile data. A friend of mine has the same phone and it works well with mobile data. When in doubt, turn off everything, log out and then restart the phone, log back in and turn on bluetooth and location.

[Rudimo]

Thank you so much!